10:00AM - 8:00PM
A new customer service and payment point of Elektroprivreda Crne Gore has been officially opened in Mega Mall, providing citizens with easier access to electricity bill payments and related services.
With the opening of this new payment point within the Supply Functional Unit, another important step has been made toward improving service accessibility. Customers can now complete their obligations more quickly and conveniently in a modern and accessible location.
The new office enables faster and more efficient communication with consumers, as well as simpler resolution of any open issues related to bills, payments, and other services. In addition to bill payments, users will also have access to advisory support and assistance in finding optimal solutions regarding their consumption and obligations.
“By opening a new payment point within the Supply Functional Unit in Mega Mall, we are taking another important step toward improving the accessibility of our services to citizens. I would especially like to highlight that this space will enable faster and more efficient communication with consumers, as well as easier resolution of open issues. Our goal is not only billing, but also building partnerships with our users through advisory support, sustainable solutions, and greater transparency in our work. We believe that this new location will significantly contribute to service quality and customer satisfaction. EPCG remains committed to modernizing services and enhancing the user experience, and this is another step in that direction” said Ivana Ž. Marković.
The working hours of the EPCG payment point are from 08:00 to 16:00.
The opening of this office in Mega Mall further confirms EPCG’s commitment to bringing its services closer to citizens and improving the overall customer experience through a more modern and accessible approach.
